With the increase in the popularity of mobile phones, consumers have desired to access financial services on their hand-held devices. In this context, it is imperative that banks deliver financial services to customers and enhance their banking experience. Visakhapatnam Coop. bank has been trying to meet this need of customers by offering up-to date services to its customers. As a part of it, Bank has introduced Mobile banking application to provide greater convenience and ease to its’ customers.
Visakhapatnam Coop. Bank is offering “Mobile banking” service to its’ customers to conduct financial transactions remotely using a mobile device such as a smart phone or tablet. Mobile banking is available on a 24-hour basis. Through these services customer can access any of his accounts linked with mobile banking and can transact up to a limit of 5 lakh Rupees in a day.Mobile banking is dependent on the availability of an internet or data connection to the mobile device.
As the Mobile Banking/UPI appilication is mobile number specific, no mobile Banking/UPI facility will be allowed if the customer mobile number is linked to multiple customers' Ids/Accounts
Transactions through mobile banking depend on the features of the VCBL Mobi app, which facilitates obtaining account balances and lists of latest transactions and funds transfers between customer's account to any account in the same bank or in other banks. The app also enables view of last ten transactions of customer’s accounts. Bank is also aiming to enhance the services extended through Mobile Banking in the coming days.
Procedure for online Regsitration & availing of the Existing services can be viewed by clicking on "User guide" Click Here
“VCBL”, or “The Visakhapatnam Co-op BANK LTD.” is Registered under the Multi State Co-operative Societies Act, 2002, under registration no. MSCR/CR/1101/2014 of 13/01/2015 and having its registered office at “47-3-27/3,5th Lane, Dwarakanagar, Visakhapatnam”-530016.
Information Collection, Use or Sharing Information that we may collect about you through mobile banking includes information that you voluntarily disclose at the time of subscription such as your name, primary a/c number, alias a/c, secondary account number/s, mobile number and other contact information; transaction information, information resulting from your mobile activity in terms of your usage of the subscribed mobile banking service. We do not gather additional information associated with your mobile device through cookies and other technologies. We also do not share any of this information with any other company unless required to do so by law or while handling any disputes that may arise.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Customer Compensation Policy Click Here